Return Policy

All items are guaranteed up to 30 days of receipt for store credit. If you are unsatisfied with your products we will gladly issue a store credit for your purchase price, excluding original shipping charges. Urbana Wellness Spa is not responsible for the return shipment costs for returns based on personal preference or non-quality related issues. For more information, please contact us at 704-543-1700.

Orders should be returned to:
Urbana Wellness Spa
ATTN: Returns Dept.
7510 Pineville-Matthews Road, Suite 5B
Charlotte, NC 28226
SouthCharlotte@urbanaspas.com
704-543-1700